The framework to take the decision to outsource elements of your organisation's operations has changed in the 21st century. The long-term consequences of outsourcing without considering the very foundations of organisations are becoming more apparent. The real problem with outsourcing is “fracturing”, the splitting of what should be integrated parts of the organisation.
Read MoreVarious Australian governments, by allowing money to talk so loudly, have put themselves into a spiral where this same pattern is repeated over and over. And each time the pattern is repeated, the cost of fixing it becomes higher and higher. Also each time, it is our values, our lives and the futures we are trying to create that are diminished.
Read MoreMany organisations have failed to see scenario planning as a wonderful method for strategy thinking and planning, yet experience demonstrates that scenario planning produces innovative, practical, inspirational plans that focus on delighting customers and clients.
Read MoreIn these cases and many others, we are talking about companies with immense experience and excellent reputations. They are managed well and would have crisis and risk management plans. Yet in each case, the consequences exceeded anything they planned for.
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